Go through the possible solutions via the videos below.
Please note: If your hot water is also provided by a separate gas or electric boiler, the videos below may not offer a solution.
Extra: with an oil boiler, also check the level of the oil tank
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Replace the batteries of the thermostat
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Check the system pressure on the boiler
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Error message
Check the error message on the boiler and try to find it back using google. Just enter the brand and error code in your search bar.
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Malfunction
Turn off and on the boiler and/or reset the boiler.
Reset: Google 'reset + brand + type of boiler'. Follow the instruction video that you find online.
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Open and close the gas supply
For a new tenant: check if the gas supply is open.
Did you not find a solution with the above videos? Contact us.
If you decide to appoint a specialist without prior agreement, the costs will not be reimbursed. The costs are fully for the tenant.
Here you can also find a link with all the responsibilities, duties, and rights of the tenant and landlord (link brochure'Maintenance and repairs in the rented property Flemish Region'AND'Maintenance and repairs in the rented property Brussels Capital Region').